Bookings and Treatment

The Terms and Conditions detailed below apply to all bookings made at www.relaxationzones.com  or directly by phone or in person.

All rates featured on www.relaxationzones.com are subject to availability and may be changed at any time without notice. Relaxation Zone Therapies reserve a right to decline massage bookings and /or treatment without an obligation to provide any reason for doing so.

All clients are responsible to make sure consultation takes place and that they are healthy enough to receive the treatment provided.  Our therpists are all qualified and insured, they work on a self employed basis and therefore Relaxation Zone Therapies are not legally liable for problems that may occur after treatment is provided. 

You can secure your bookings using MasterCard, Visa, VPay, Maestro, American Express, ApplePay and Google Pay.   Payments are made in advance of the treatment (either a deposit or full payment) when booking through the web site or over the phone. 

Any cancellations need to be communicated to Relaxation Zone Therapies 24 hours in advance of the treatment for a full refund.  All refunds will be made within 24 hours into your account.  Any appointment that are cancelled in less then 24 hours prior the the appointment are non-refundable and full payment will be due if only a deposit is held 

Payments in cash are available on the day of the appointment but only after being confirmed by Relaxation Zone Therapies. 

Gift Vouchers are valid up to 6 months after the date of purchase. Gift Vouchers are non-refundable, cannnot be exchanged for cash and cannot be used in conjunction with offers. Gift Vouchers can be used as part payment towards an appointment by phoning Relaxation Zone Therapies.

You may cancel or change any booking up to 24 hours before the appointment time. When booking and paying you are authorizing us to retain the full cost of your treatment should you cancel the appointment with less than 24 hours notice. Any other charges associated with the cancellation will be deducted from the amount paid or if the charges exceed the deposit an additional payment will be required.